Terms of Purchase | YoungLA
These Terms of Purchase (“Terms”) govern all purchases of custom-made fitness apparel and related products made through YoungLA’s website (yovngla.com, “Website”) between you (“Customer”) and YoungLA. By placing an order on the Website, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and other applicable site policies.
1. Order Placement & Confirmation
1.1 When you submit an order via the Website, you are making a binding offer to purchase the selected custom-made fitness apparel. YoungLA reserves the right to accept or reject your order at its discretion—for example, if the product is out of stock, there is an error in product pricing/description, or we cannot verify your payment or shipping information.1.2 Upon receiving your order, we will send a confirmation email to your provided address to acknowledge receipt. This email does not constitute order acceptance. A separate “Order Shipped” email (with tracking details) will confirm that your order has been processed and dispatched.
2. Payment Terms
2.1 All purchases are transacted in United States Dollars (USD). We accept major payment methods (e.g., credit cards, debit cards, PayPal) as displayed at checkout—all payment processing complies with industry security standards (e.g., encryption) to protect your financial information.2.2 You warrant that the payment method used is legally yours or that you have obtained proper authorization to use it. YoungLA will not store full payment card details; such information is handled by our third-party payment processors (bound by confidentiality agreements).2.3 If your payment is declined, your order will not be processed. You may update your payment information and re-submit the order, subject to stock availability.
3. Shipping & Delivery
3.1 Free Shipping: All orders (regardless of value) qualify for free shipping, with no hidden surcharges or minimum purchase requirements.3.2 Processing Time: Orders are processed and prepared for shipment within 1–3 business days of order confirmation. During periods of high demand, minor delays may occur—we will notify you via email in such cases.3.3 Delivery Time: After shipment, delivery typically takes 6–12 days to reach the address provided in your order. Delivery timelines are estimates and may be affected by logistics partners, customs (for international orders), or unforeseen events (e.g., severe weather).3.4 Delivery Responsibility: You are responsible for providing an accurate, complete shipping address. YoungLA is not liable for delayed, lost, or returned orders caused by incorrect address information. If you need to update your address after placing an order, contact our customer service immediately—we can only modify addresses if the order has not yet shipped.
4. Returns & Refunds
4.1 Return Eligibility: You may return unused, undamaged custom-made fitness apparel (in its original packaging, with all tags/accessories intact) within 60 days of delivery for a full refund. Customized or personalized items are non-returnable, unless damaged or incorrect due to YoungLA’s error.4.2 Return Process: To initiate a return, contact our customer service via email ([email protected]) with your order number and reason for return. We will provide a pre-paid return label (free of charge) and instructions for sending the item back.4.3 Refund Processing: Once we receive and inspect the returned item (to confirm it meets eligibility criteria), we will process your refund within 5–10 business days. Refunds will be credited to the original payment method, in USD—please note that payment processors may take additional time to reflect the refund in your account.
5. Product Information & Liability
5.1 YoungLA strives to provide accurate product descriptions, images, and specifications (e.g., size, material, design) on the Website. However, minor discrepancies may occur (e.g., subtle color variations due to device display settings or custom craftsmanship) —these do not constitute grounds for a refund unless the product is materially different from its description.5.2 YoungLA warrants that all custom-made fitness apparel is free from manufacturing defects at the time of delivery. If you receive a defective item, contact us within 7 days of delivery with photos of the defect—we will offer a replacement, repair, or full refund at our discretion.5.3 YoungLA is not liable for damages resulting from improper use, wear, or care of products (e.g., stretching from incorrect sizing, damage from harsh detergents). We recommend following the care instructions provided with your product to maintain its quality.
6. User Responsibilities
6.1 You agree to provide true, accurate, and complete information when placing an order (e.g., name, shipping address, contact details) and to update this information promptly if it changes.6.2 You may not use the Website to purchase products for resale in commercial quantities, or for any illegal, fraudulent, or unauthorized purpose.
7. Modification of Terms
YoungLA reserves the right to update or modify these Terms at any time. Changes will be posted on the Website with a prominent notice, and will take effect immediately upon posting. Your continued use of the Website to make purchases after the effective date of changes constitutes acceptance of the revised Terms.
8. Contact Us
For questions, concerns, or assistance related to these Terms or your purchase, contact our customer service team:
- Email: [email protected]
- Mailing Address: YoungLA, 543 Maple Street, Apt 2A, New York, New York 10001, United States